Shipping Policy

Shipping Policy

At AstroBack, we’re committed to delivering your order promptly and efficiently. Please review our shipping policy to understand how we handle orders, delivery times, and costs.

1. Processing Time

  • Orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Options and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within [time frame, e.g., 5-10 business days *].
  • International Shipping: Delivery times vary based on location and customs processing, typically between [time frame, e.g., 7-20 business days].

Note: Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or customs clearance.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location, selected shipping method, and order weight.
  • Free shipping may be available for orders over [amount, e.g., $200] (applicable in select regions).

4. International Shipping

  • AstroBack ships worldwide to most countries.
  • Customers are responsible for any customs duties, taxes, or import fees required by their country.
  • Please check with your local customs office for more information on potential fees.

5. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your package through the carrier’s website.

6. Address Accuracy

Please ensure your shipping address is accurate during checkout. AstroBack is not responsible for packages lost or delayed due to incorrect or incomplete addresses.

7. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us at [help@astroback.shop] within [time frame, e.g., 7 days] of the estimated delivery date.
  • We’ll work with the carrier to resolve the issue and ensure your satisfaction.

8. Shipping Restrictions

Some regions may have shipping restrictions due to logistical or legal reasons. If your location is affected, we’ll notify you promptly and provide alternative solutions.

Contact Us

For any shipping-related inquiries, please contact us at:
Email: support@astroback.shop

Thank you for choosing AstroBack! We’re dedicated to delivering your order safely and efficiently.